Yes. Call DBS hotline +852 2290 8888 to request withdrawal. Note that uploaded documents will be deleted as per DBS’s privacy policy.
While the system is robust, users occasionally face issues. The most common complaint: “My photo is too blurry.” DBS’s AI-powered document scanner rejects images that lack contrast or have glare. Place the document on a dark, flat surface and ensure the room is well-lit. Avoid using the flash, which creates reflection on glossy paper. go dbs com hkcardupload