If you do not have the original CD, you can download the necessary files from these reliable sources:
(freeware)
A: CEM does not publish public direct links for security reasons. Contact support@cem-instruments.com with your serial number (on back of logger) – they usually respond within 3 business days with a secure WeTransfer link.
If the software is installed but does not recognize the logger, follow these troubleshooting steps: DT-172/172TK
Even with the software installed, Windows 10/11 may not recognize the device when plugged in. This is the most critical part of the "fix."
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