| Issue | Likely Cause | Solution | | :--- | :--- | :--- | | | Date range is incorrect or no data synced. | Check internet connection on the field devices; verify the date range covers the harvest dates. | | Volumes look wrong | Incorrect Formula applied. | Check the "Settings" or "Species Configuration" to ensure the correct Volume Equation (e.g., JAS, Huber, Doyle) is selected. | | Missing Loads | Data not uploaded from the scaler device. | The field operator needs to force a "Sync" on their mobile device/tablet. |