Launch the software. It will auto-detect the COM port (e.g., COM3). If not, manually select the port from Device Manager.
Relying on this software for health decisions can be dangerous. False positives (indicating a disease that does not exist) can cause unnecessary panic. False negatives (missing actual conditions) can delay necessary medical treatment. Launch the software
The software uses low-level USB drivers that some antivirus programs (especially Avast and Windows Defender) may falsely flag as a threat. If you trust your source, temporarily disable real-time protection during installation, then re-enable it afterward. Relying on this software for health decisions can
| Issue | Likely Solution | | :--- | :--- | | Software won't open | Run in Windows 8 compatibility mode. | | USB device not recognized | Reinstall CH340 driver. Try a different USB port. | | Error "DLL missing" | Reinstall Visual C++ Redistributables (2015–2022). | | Scan freezes at 47% | Lower screen resolution to 1366x768 and close background apps. | The software uses low-level USB drivers that some
Launch the software. It will auto-detect the COM port (e.g., COM3). If not, manually select the port from Device Manager.
Relying on this software for health decisions can be dangerous. False positives (indicating a disease that does not exist) can cause unnecessary panic. False negatives (missing actual conditions) can delay necessary medical treatment.
The software uses low-level USB drivers that some antivirus programs (especially Avast and Windows Defender) may falsely flag as a threat. If you trust your source, temporarily disable real-time protection during installation, then re-enable it afterward.
| Issue | Likely Solution | | :--- | :--- | | Software won't open | Run in Windows 8 compatibility mode. | | USB device not recognized | Reinstall CH340 driver. Try a different USB port. | | Error "DLL missing" | Reinstall Visual C++ Redistributables (2015–2022). | | Scan freezes at 47% | Lower screen resolution to 1366x768 and close background apps. |