Do not connect it to USB yet.
A firmware reload (Autoloader) erases all user data . There is no way to perform a "repair" install that keeps data intact. blackberry q5 sqr100-2 firmware
on January 4, 2022, the firmware experience for this device has shifted from a functional smartphone OS to a restricted, offline-first environment. Firmware Version & Ecosystem The SQR100-2 variant typically runs on BlackBerry 10 OS (BB10) , with the final stable releases usually being versions End of Life (EOL) Impact: Do not connect it to USB yet